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COVID-19 As we provide essential services we continue to be OPEN during the current restrictions. Click Here for more information.

COVID-19 Update


We hope you are all doing well.  It has been an intense year so far, especially with the new Stage 4 lockdown rules coming into place, and we are intimately aware that this change in routine can really tip the balance for many of the children we are lucky enough to work alongside.

We had hoped allied health would be further explored during the Premier's press conferences to date, but understand that it will be hopefully addressed sooner rather than later.

All I can say for now is that we are an essential service, with mental health/wellbeing and therapy for a range of neurodiversities both falling under essential care.

Play Educate are continuing to offer both Telehealth and Face to Face sessions as per our clients requests, and I can confirm that our clinicians have each been issued Permitted Worker Permits as per the Permitted Worker Permit Scheme Directions require.

We understand that this is a challenging time for you and your children. It is our goal to support you throughout this 6 week period and beyond with consistency of service, predictability and maintaining the progress and connection for your child and family as you navigate the unknown and challenges of Stage 4 restrictions.

We ask that you adhere to the Level 4 Restrictions and work with what is best for your family within these rules. If you think Telehealth will work for your child, please let us know. We currently have several children who have been attending via telehealth and continuing to make great progress.


Telehealth entails:

  • access to a device (such as a mobile phone, laptop, tablet or computer)
  • having a space (corners of a room work well to contain a child focus) with some textas, paper, lego/wooden blocks, a choice of up to ten of your child’s toys, a book, a blanket or cushion for comfort.
  • we can play interactive games via Covui (the secure Australian-built allied health telehealth platform we use - you do not need to install any programs)
  • social and emotional skills modelled and practiced
  • goal focused sessions


What things will look like in Clinic?

Inside the Clinic, not a lot has changed.

  • Hand sanitiser on entry
  • We will be continuing to use Hospital Grade Viral Disinfectant (Viraclean) on surfaces
  • Minimal furniture in waiting room, toys, magazines remain removed
  • Play Educate Staff will be wearing masks, eye covering and where possible try to remain at 1.5 metres during sessions.
  • Toys will continue to be disinfected and rotated –  soft toys, dress ups, blankets and cushions remain removed from the room
  • We will continue to air out waiting room and therapy room between clients- while trying to maintain a comfortable temperature in clinic

What we ask of you is:

  • Please do not attend face to face sessions if ANY member of your family has any symptoms consistent with COVID 19.
  • This includes runny nose, temperature, sore throat, rash, loss of smell/taste, shortness of breath, tiredness, aches and pains. Or if you have been in contact with a confirmed or suspected case of COVID 19 in the last 3 weeks.
  • Adults entering the clinic to wear masks
  • Please do not bring items from home into the clinic (Extra jackets, blankets, toys)
  • If your child feels comfortable- parent to wait in waiting area (or car)
  • Please ask for assistance if behaviours are becoming heightened or you feel you need extra support. This is a very challenging time.
  • Some NDIS plan goals have allowance for parental support or behaviour support which could enable some extra support around emotional regulation, behaviours and home programs.

We are also proud to annouce we have recently secured new premises which will allow us to not only increase the amount and range of services we provide, as well as providing even greater space to support any increases to social distancing requirements which may or may not occur during this trying time.

More information in relation to these premises will be provided in due course.


Keep following us on Facebook, Insta and our website- We will be offering Online Tuning into Kids training sessions, Parent support with one of our Parent Support Therapists, Perinatal Mental Health Support, Kids online sessions and activities.


Any questions, please let me know.


Kind regards,


Elisha Whyley


Play Educate Logo


[email protected]


1300 966 996